Returns & Exchanges

At Silvermine, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange for a different size or style.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your package.

  • 4.
    Ship and Track

    Drop your package off at any authorized shipping location and keep your tracking number to monitor your return's progress to our warehouse.